Public Sector · Case Study
A Central Bank Rolls Out Confirmation-of-Payee Across Its Real-Time Rail
Universal name-check coverage produces a measurable reduction in authorized push-payment scam losses.
The central bank's real-time rail had seen rising authorized push-payment scam volumes. The bank mandated a confirmation-of-payee scheme with universal coverage across participating institutions, including standardized response codes and consumer-facing UX guidelines.
The rollout produced a measurable reduction in scam losses on the targeted attack patterns and provided a reusable template for adjacent jurisdictions.
Outcomes
- ▍Measurable reduction in authorized push-payment scam losses
- ▍Reusable confirmation-of-payee scheme
- ▍Standardized consumer-facing UX across participating banks